
Thanks so much for doing the front pots at my home. They look wonderful!
Lyn Haars
Property Manager, Edgewater By Del Webb
Greetings from the Regency at the Woods:
I wanted to send you a quick note about the meeting we had here on Monday night. Emily started her presentation and immediately was interrupted with concerns from Homeowners. She did an outstanding job keeping the presentation on track while reacting to the crowd. It was a very, very tough spot to be in to say the least. I wish either one of you could have seen her in action. One by one she turned each Homeowner on her side. She did that by being honest and we could tell she did genuinely care that they were happy with Acres. After the meeting she even went over to the home of one of the Homeowners and she charmed them. She bravely will return here on Friday to address any further concerns. Emily is such a wonderful asset to your company, I can't begin to tell you what a difference she made here on Monday night. I am fortunate and honored to work with her.
Karyn Radek
Activities Director, Regency at The Woods of South Barrington
Kevin, Thank you for the extra work and time your crew gave to the Fields. It is much appreciated.
Lenore Simmons
I just wanted to personally
take some time out and tell you what a great job Catherine Snyder did on
repairing one of our flower beds. I live in Braymore and one of the common areas
that your staff maintains got “clipped” accidentally. I placed a call to
Charlotte and within hours Catherine called me back. She indicated that she had
to be back in Braymore that afternoon and suggested meeting with me. She was
terrific; she came, took some pictures, suggested some better format and ideas
and was gone. Within several weeks, we had new flowers and better landscaped
than ever before. She was extremely knowledgeable in the type of flowers that
would be better suited for the spot. Her ideas and people skills were
outstanding. She truly provided exceptional customer service.
I am a former Board Director, that resided on
the Braymore Association and we have been working with Acres for a number of
years. I am glad that we continue to choose you as our vendor of choice for lawn
care.
Eva Swiss
Braymore Hills
Hi John, I just wanted to
say that I am very pleased with Adan. He is always so nice and helpful. He is
"Johnny on the spot" when you need him and calls back ASAP. He is a real asset
to have at Acres and I hope he knows how much he is appreciated. I also wanted
to let you know that Scott Hartel has been doing a good job on Sienna, Sienna
III and Willow Place in Wheeling even though he has a lot on his plate. He has a
great personality, is easy to work with and is always kind and wants to make
everyone happy. Muriel Pick has also grown on me since working with her at
Haverford HOA. She is very knowledgeable and helpful and she has a good working
relationship with the HOA and I am glad she is on this property. Thanks.
Kathy Kreutter
Foster Premier
Hi John, Excuse the delay of this note. As
usual, your company continues to set the standard for landscaping! Thank you so
much for all the information. I really enjoy your presentations. Thank you also
for always being so generous and thoughtful. Lunch was great on Wednesday
(dinner on Wednesday, lunch on Thursday...)Thanks again. See you soon.
Suzan
Yon
Community Association Manager, Foster/Premier, Inc.
Thank you, Acres Group, with a very special
thanks to Muriel Pick for transforming my home into an exquisite, peaceful and
luxurious retreat. I love it and am enjoying it immensely.
Mary
Johnson
The flowers are just beautiful...keep up the good work at Ancient Tree.
Yetta Blumberg
Regional Director
Susi, Thank you for the wonderful job you and your workers did on the installation of the mulch and sod at our home.
The workers were very professional and did an excellent job. They even took the time to clean up any mulch that may have been laying around. My husband and I were very pleased with the results and would highly recommend Acres Group to our friends and family. Once again, thank you for the wonderful job!
Janice R
I was walking this afternoon with my dog and my young granddaughter. We were on Grand Haven Circle, when suddenly we all got our feet tangled up and my granddaughter and I found ourselves flat out on the sidewalk. It was my fortune that a man from ACRES was working in the area and came over to help me. He was a man by the name of Jesus. He held onto the dog and asked to assist me up. He held the dog for me while after catching my breath, I was able to get myself up. I am very grateful for this kind helping soul who came to help me in my time of need. I am hoping that you will pass my thanks on to him and tell him how much I appreciated his help. ACRES is a better company because they have caring people in their employment like Jesus.
Scott Sears
Grand Haven
Paul - THANK YOU VERY MUCH for getting John in touch with me!!! I greatly appreciate all your help, and the job they did was top notch... Have a great day! Thank you.
Mike Hansen
Muriel, You sure know how to cheer a girl up! There is nothing like pictures of beautiful flowers at Valley Lakes. Thank you and your crew for all their hard work.
Kathy Rose
SMS Management
HI Susi, I wanted to tell you how pleased I am with the swale you built on the property. It looks beautiful - that area has never looked so nice - and the swale is conducting the water just as planned. The men worked very hard with long hours and practically no breaks. When it wasn't just right, they dug it up and started over again. Such dedication to doing things right is hard to find these days. We are most grateful for the fine work, the great attitude of you and the staff in working with us, and the speed with which you got it all accomplished. The homeowners are really delighted and for the first time, feel somewhat safe from flooding. You really out did yourself and we say thank you so much.
Mary, Board President
Ethans Glen
Catherine, Thank you so very much for planting the flowers by the rocks. It is all breath taking. Now who do I write a note to telling them what great job you did!
Eva Swiss
Braymore Hills
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